FAQ
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Frequently Asked Questions
Find answers to common questions about our verification services, processes, and partnership options.
  • What is Contact Point Verification (CPV)?
    Contact Point Verification is a field investigation process where our agents physically visit the applicant's stated address to confirm identity, residence or business details, and collect supporting evidence. Banks and NBFCs use CPV reports to validate loan applications and reduce fraud risk.
  • What is your typical turnaround time?
    Most verification assignments within Hyderabad are completed within 24–48 hours of receiving the case. Turnaround may vary based on location, case volume, and verification type. We prioritize urgent cases for partner institutions.
  • What documents or information do you need to start?
    We typically require the applicant's name, contact number, address to be verified, loan reference or case ID, and verification type. Additional documents may be requested based on the specific service required by your institution.
  • Which areas do you cover?
    We are based in Tarnaka, Hyderabad, and primarily serve Hyderabad and surrounding areas across Telangana. For assignments outside our standard coverage, please contact us to discuss feasibility and timelines.
  • Are you an authorized partner of Union Bank of India?
    Yes. Shree Srinivasa Agency is an authorized tie-up partner of Union Bank of India for Contact Point Verification services. We operate as an empaneled agency following partner bank protocols and reporting standards.
  • How do you ensure confidentiality?
    All applicant data and verification reports are handled with strict confidentiality. Our field agents and office staff follow secure data handling practices, and reports are shared only with the authorized requesting institution.
  • How can my bank or NBFC engage your services?
    Contact us via phone, WhatsApp, or email to discuss empanelment or case-wise assignments. Our team will guide you through onboarding requirements, reporting formats, and service-level expectations tailored to your institution.